:root{font-family:Inter,-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;color:#242322;background:#f5f4f2;font-size:16px;line-height:1.55;--red:#be3d2c;--soft:#faede9;--border:#e5e1dd;--muted:#69645f}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}a{color:var(--red)}h1,h2,h3,p{margin-top:0}h1{font-size:1.9rem;line-height:1.2;letter-spacing:-.04em;margin-bottom:8px}h2{font-size:1.1rem;margin-bottom:16px}h3{font-size:1rem;margin-bottom:8px}small,.small{font-size:.8rem;color:var(--muted)}.muted{color:var(--muted)}.loading{padding:40px}.top{display:flex;gap:20px;align-items:center;justify-content:space-between;flex-wrap:wrap;padding:18px 28px;background:#fff;border-top:4px solid var(--red);border-bottom:1px solid var(--border)}.brand{display:flex;align-items:center;gap:12px}.brand img{width:48px;height:48px;border-radius:12px}.brand strong{display:block;font-size:1.12rem}.brand small{display:block}.shell{display:grid;grid-template-columns:200px minmax(0,1fr);min-height:calc(100vh - 93px)}nav{background:#fff;border-right:1px solid var(--border);padding:26px 14px}nav button{display:flex;align-items:center;width:100%;text-align:left;background:none;border:0;border-radius:8px;padding:12px;margin-bottom:8px;font-size:.92rem;color:#504b46}nav button.active{background:var(--soft);color:var(--red);font-weight:600}main{max-width:1280px;width:100%;padding:32px;margin:0 auto;min-width:0}.heading{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:26px}.heading p{margin:0}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:white;color:#302b27;border:1px solid #d5cfc9;border-radius:8px;padding:10px 15px;text-decoration:none;font-weight:500;font-size:.92rem;min-height:44px}.btn.primary{background:var(--red);color:white;border-color:var(--red);border-radius:24px}.btn.quiet{border:0;background:none;padding:8px}.btn.danger{color:#a22c20}.row,.actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.actions{justify-content:flex-end}.panel{background:white;border:1px solid var(--border);border-radius:12px;padding:22px}.split{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(245px,1fr);gap:20px}.stack{display:grid;gap:20px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:24px}.stat{padding:18px 22px;background:white;border:1px solid var(--border);border-radius:10px}.stat:first-child{border-top:3px solid var(--red)}.stat strong{display:block;font-size:2rem;font-weight:600;margin-top:4px}.stat span{color:var(--muted);font-size:.9rem}.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:17px 0;border-bottom:1px solid var(--border)}.ticket-row:last-child{border-bottom:0}.ticket-link{display:block;border:0;background:none;color:#242322;text-align:left;padding:3px 0;font-weight:600;cursor:pointer}.ticket-link:hover{text-decoration:underline;color:var(--red)}.badge{display:inline-block;white-space:nowrap;border-radius:6px;padding:5px 8px;background:#f0eeeb;font-size:.8rem;color:#56514b}.badge.red{background:var(--soft);color:#a02e20}.badge.green{background:#e7f2eb;color:#28583c}.empty{color:var(--muted);padding:20px 0}form{display:grid;gap:17px}label{display:grid;gap:6px;font-size:.92rem;color:#57514c}input,select,textarea{width:100%;min-width:0;border:1px solid #cec7c0;background:#fff;color:#25211f;border-radius:7px;padding:10px 12px}textarea{min-height:110px;resize:vertical}input[type=checkbox]{width:18px;height:18px}.check{display:flex;align-items:center;gap:10px}.two{display:grid;grid-template-columns:1fr 1fr;gap:16px}.error{color:#a02e20;background:#fff0ec;border-left:3px solid var(--red);padding:10px 13px;margin:0}.error:empty{display:none}.pre{white-space:pre-wrap;overflow-wrap:anywhere}.message{border-left:2px solid #e4dfd9;padding-left:15px;margin:20px 0}.message.internal{border-left-color:#af8050;background:#fbf6ee;padding:12px 15px}.message p{margin:6px 0}.attachment{display:flex;justify-content:space-between;gap:10px;border-bottom:1px solid var(--border);padding:10px 0;overflow-wrap:anywhere}.agenda-day{margin-bottom:24px}.appointment{display:grid;grid-template-columns:105px minmax(0,1fr);gap:18px;padding:20px;background:white;border:1px solid var(--border);border-left:3px solid var(--red);border-radius:10px;margin-bottom:12px}.appointment p{margin:5px 0}.appointment time{font-size:1.25rem;font-weight:600}.appointment .actions{justify-content:flex-start;margin-top:12px}.appointment label{min-width:180px}.login{max-width:480px;margin:7vh auto;padding:26px}.login .brand{margin-bottom:30px}.login .panel{padding:28px}.demo{background:#fff4df;color:#715217;border:1px solid #ead5a8;border-radius:8px;padding:12px;font-size:.85rem;margin-top:18px}.demo button{margin-top:8px}.sidebar-foot{padding:30px 12px;color:var(--muted);font-size:.8rem}.contact{padding:20px 0;border-top:1px solid var(--border);margin-top:20px}#notice{position:fixed;bottom:20px;right:20px;max-width:min(480px,calc(100% - 40px));background:#25211f;color:white;border-radius:8px;padding:12px 20px;z-index:5;box-shadow:0 5px 24px #0002}#notice:empty{display:none}.secret{border:1px solid #e0cb9e;background:#fff6e6;padding:16px;border-radius:8px;overflow-wrap:anywhere}.secret code{user-select:all}.support-banner{width:100%;height:auto;border-radius:10px;margin-bottom:22px}.support-steps{padding-left:22px}.support-steps li{padding:8px 0}.account{max-width:640px}.inline-form{display:flex;gap:10px;flex-wrap:wrap;align-items:end}.inline-form label{flex:1}.client-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(270px,1fr));gap:18px}.client-grid p{margin-bottom:10px}.filters{margin-bottom:18px;display:flex;gap:12px;flex-wrap:wrap}.filters input{flex:2;min-width:180px}.filters select{flex:1;min-width:150px}:focus-visible{outline:3px solid #246bc0;outline-offset:3px}
@media(max-width:850px){.shell{grid-template-columns:1fr}nav{display:flex;flex-wrap:wrap;padding:8px 14px;border-right:0;border-bottom:1px solid var(--border)}nav button{width:auto;margin:0}.sidebar-foot{display:none}.split{grid-template-columns:1fr}main{padding:22px}.top{padding:14px 20px}.actions{justify-content:flex-start}}@media(max-width:480px){main{padding:16px}.top{gap:12px}.top .actions{gap:4px}.top .btn{font-size:.82rem}.panel{padding:16px}.two{grid-template-columns:1fr}.stats{gap:8px}.stat{padding:12px 10px}.stat span{font-size:.8rem}.stat strong{font-size:1.7rem}.ticket-row{flex-wrap:wrap}.appointment{grid-template-columns:1fr;gap:8px}.login{padding:16px;margin:20px auto}.login .panel{padding:20px}h1{font-size:1.6rem}.heading{gap:12px}.client-grid{grid-template-columns:1fr}}
.week-calendar{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:20px}.calendar-day{background:#fff;border:1px solid var(--border);border-radius:10px;min-width:0;overflow-wrap:anywhere}.calendar-day>h2{padding:14px;font-size:.9rem;border-bottom:1px solid var(--border);margin:0}.calendar-day.today>h2{background:var(--soft);color:var(--red)}.half-day{padding:12px;min-height:210px}.half-day+.half-day{border-top:1px solid var(--border)}.half-day h3{margin-bottom:2px}.half-day .appointment{display:block;padding:10px;margin-top:14px}.half-day .appointment .btn{font-size:.82rem;padding:8px;max-width:100%;white-space:normal}.half-day .appointment .actions{gap:6px}.half-day .appointment label{min-width:0;width:100%}.half-day .appointment .inline-form{display:grid}.half-day .appointment time{font-size:1rem}.half-day .appointment .badge{white-space:normal}.half-day .ticket-link{overflow-wrap:anywhere}.week-calendar .empty{padding:10px 0;font-size:.85rem}
@media(max-width:1150px){.week-calendar{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:600px){.week-calendar{grid-template-columns:1fr}.half-day{min-height:0}}
.address-editor{margin-top:14px}.address-editor summary{cursor:pointer;color:var(--red);padding:8px 0}.address-editor form{margin-top:10px}.address-editor label{min-width:0}.contact form{margin-bottom:18px}
.monitoring-picker{max-width:460px;margin-bottom:24px}.monitoring-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.monitoring-grid .heading{margin-bottom:12px}.monitoring-grid h2{margin:0}.monitoring-values{margin:22px 0}.monitoring-values>div{display:flex;justify-content:space-between;gap:18px;padding:13px 0;border-bottom:1px solid var(--border)}.monitoring-values dt{color:var(--muted)}.monitoring-values dd{margin:0;text-align:right;flex-shrink:0;font-weight:500}.monitoring-preparation{margin-top:24px;max-width:850px}@media(max-width:850px){.monitoring-grid{grid-template-columns:1fr}}
.public-entry{border-top:1px solid var(--border);margin-top:24px;padding-top:22px}.public-entry h2{margin-bottom:6px}.public-page main{max-width:900px}.public-form{max-width:760px;margin:auto}.success{padding:20px 0}.success h2{color:#28583c}.address-grid{display:grid;grid-template-columns:minmax(100px,.35fr) 1.65fr minmax(120px,.55fr) 1fr;gap:12px}fieldset{border:1px solid var(--border);border-radius:9px;padding:16px;margin:0}legend{font-weight:600;padding:0 6px}.honeypot{position:absolute;left:-10000px;width:1px;height:1px}.contact-card{border:1px solid var(--border);border-radius:8px;padding:12px;margin:10px 0}.contact-card small{display:block;margin-top:6px}.contact-card .badge{margin-left:8px}.prospect{border-left-color:#b7791f}.prospect>div:last-child>strong{display:block;margin:7px 0}
@media(max-width:700px){.address-grid{grid-template-columns:1fr 2fr}.public-page main{padding:18px}}@media(max-width:430px){.address-grid{grid-template-columns:1fr}}
.totp-setup{margin-top:18px}.qr-code{display:flex;justify-content:center;background:#fff;border-radius:10px;padding:12px;margin:16px auto;max-width:280px}.qr-code svg{display:block;width:240px;height:240px;max-width:100%}.totp-setup details{margin:14px 0}.totp-setup code{overflow-wrap:anywhere}
.password-help{margin:16px 0}.password-help summary{cursor:pointer;color:var(--red)}.password-help p{margin:10px 0;color:var(--muted);font-size:.9rem}.account-list{margin-top:18px}.account-list .ticket-row small{display:block}